The following is a public service announcement to anyone who thinks it's okay to be using your phone when you're being served at a till.
You are rude.
I've just returned home from a trip to the shops and the person in front of me in the queue was having a conversation with a friend while the lady behind the counter was trying to assist her.
For me it was bothersome because I think the person in front could have been served more promptly had she not spent her time nattering away.
What really irked me was she had a bunch of loose change. Her bill was £18 something and she whacked all the coins on the counter and said 'I think there's twenty there' leaving the lady at the till to count away until she had the correct money.
Put down the damn phone for a moment, count your own money and hand it over.
You rude lady.