Monday, August 31, 2026

When Is A Violation Not A Violation? Ask X!

A little over a week ago, I came across a person on TAFKA Twitter who was having some sort of trouble with their Royal Mail delivery. I cannot recall the full details. However, that isn't the story. What I was stunned by was the gall of someone to impersonate Royal Mail by asking the complainant to message them the details.

It was a blatant scam, or an attempt at one, so I reported the account to the people at X.

I thought that was it. I had saved the day. Kind of. But, no. That's not how this story ends.

A day or so later, I noticed an email from X. It was about my report.

X Email

The account masquerading as a person manning a Royal Mail helpdesk was not in violation of any rules according to the automated systems at X.

<Head Shake>

I checked in with the username before publishing this post. It appears as though it's not longer around. Maybe someone else reported the account and a stricter automated system bot popped them.

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