It has been in the press, yet I totally forgot about writing about it on this blog. I really should have as I was an 'affected customer'.
I am referring to the situation Now TV found itself in on the final day of the Premier League season when the service went down.
As I have written on here in the past - I was given a number of Now TV Sky Sports day passes when I purchased a new television earlier this year. I still had four or five passes remaining, so decided to use them to watch the final day of the season.
I keyed in the code earlier that day and had Sky Sports on in the background for most of the morning and into the early afternoon.
I decided to watch the Manchester City versus West Ham United game because I didn't think Liverpool had a chance of winning the league. They needed a miracle.
As the game was about to kick off, my service went dead.
I initially thought the problem was on my end. It evidently wasn't. The reaction by many on Twitter told me enough. I chose to watch the game on regular cable. So much for streaming being the future.
What a day to crash, eh?
Now TV sent over two new vouchers as compensation. I suppose it's an okay make good, but I wouldn't trust them with an important sporting event again. It's not worth the gamble.