Thursday, May 29, 2014

On The Final Day..

It has been in the press, yet I totally forgot about writing about it on this blog.  I really should have as I was an 'affected customer'.

I am referring to the situation Now TV found itself in on the final day of the Premier League season when the service went down.

As I have written on here in the past - I was given a number of Now TV Sky Sports day passes when I purchased a new television earlier this year. I still had four or five passes remaining, so decided to use them to watch the final day of the season.

I keyed in the code earlier that day and had Sky Sports on in the background for most of the morning and into the early afternoon.

 I decided to watch the Manchester City versus West Ham United game because I didn't think Liverpool had a chance of winning the league. They needed a miracle.

As the game was about to kick off, my service went dead.

I initially thought the problem was on my end. It evidently wasn't. The reaction by many on Twitter told me enough. I chose to watch the game on regular cable. So much for streaming being the future.

What a day to crash, eh?

Now TV sent over two new vouchers as compensation. I suppose it's an okay make good, but I wouldn't trust them with an important sporting event again. It's not worth the gamble.

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